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Welcome to Water Mill House Career Site

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Our Team Culture

At the heart of Water Mill House is a caring, supportive culture rooted in kindness, respect and connection.

We create a warm, positive atmosphere where everyone who lives, visits and works here feels valued.

Life here is vibrant and meaningful, filled with shared moments and new experiences, because every individual and every day truly matters.

About Water Mill House

Our care home is a warm and welcoming place, providing expert care and support for adults who need residential, dementia or nursing care.

At the heart of our home is an amazing, dedicated and skilled team who are passionate about delivering compassionate, person-centred care and support.

We provide a safe, vibrant environment that encourages independence, confidence and connection, with meaningful activities and shared experiences.

Above all, our home is built on kindness, respect and belonging, ensuring everyone feels valued, supported and empowered every day.

Dedicated and amazing team members who are part of our Water Mill House family
Hours our expert team has spent caring for our residents over the past 12 months
Residents who we provide care and support to and who make us laugh and bring joy to us every day

Testimonials

  • What I like most about working with the company is how strongly it prioritises dignity, compassion, and person-centred care. It aligns with my own values, and it feels good to be part of a team that genuinely puts residents first.

  • One of my proudest moments was mentoring new staff members who initially lacked confidence. With support and training, they grew into one of our strongest carers. Watching their development made me proud because it showed the impact of good leadership.

  • What I like most about working here is helping residents and making a difference to them and everyone I work with, and going to work and feeling like I want to be there.

Benefits & Support

  • Health & Wellbeing

    Free access to an award-winning
    employee assistance programme and our trained, in-house mental health champions support everyone to feel their best.

  • Training & Support

    Whether you reach for the stars with ambition to progress, or simply want to be the best at your chosen role, we provide training and support to help our team achieve their goals.

  • Blue Light Card Access

    Access to thousands of online and in-store discounts, as well as access to exclusive events and free tickets.

  • Free DBS & Uniform

    We cover the cost of your DBS and provide a uniform which is replaced periodically so our team members can be comfortable and look their best.

  • Refer a Friend Bonus

    We are always on the lookout for like-minded people - earn up to £1000 for referring a friend or family member to join our dedicated team.

  • Get Paid For Your Ideas

    Earn £50 for every suggestion you make which improves the lives of our residents or team members.

Celebrating Our Teams

Our jobs

All jobs

If we don't currently have a role you are interested in or you want to chat to someone for more information, call our dedicated recruitment team on FREEPHONE: 0800 612 9704 – we are always happy to help.

How to Find Us

Water Mill House Care Home
Rose Lane (off Red Lion Lane)
Hemel Hempstead, Hertfordshire HP3 9BP

For directions click here

What We've Been Up To

  • Let's Go Fly a Kite

    Linda West is a resident at our home, the 80-year-old expressed a wish to fly a kite, something she has fond memories of doing as a child.

    Her wish was granted as our team organised for Linda and her friends Judith and Wendy to take to the skies.

  • Bumper Harvest Delights Gardening Club Residents

    Former Spitalfields barrow boy, David Driver, continued his lifelong passion for growing vegetables thanks to the gardening club at Water Mill House.

    "Tomatoes are one of my favourite crops and I’m delighted with what I’ve been able to grow at Water Mill House this year!" said David.

  • Former Royal Ballerina Takes a Dance Down Memory Lane

    We recently organised a dance down memory lane for former professional dancer Romayne Grigorova MBE, aged 96, with a visit to Bovingdon Dance Academy to meet and watch the future generation of ballet stars perform Alice in Wonderland.


Team Survey Results 2025

I feel my job is important

I give our residents exceptional care

I have been given the support to meet residents’ expectations

Awards

  • Platinum Accredited GSF

    The Gold Standard Framework accreditation for end-of-life care, is a mark of quality awarded to providers who evidence their commitment to delivering a gold standard of care for people nearing end of life.

  • Mental Health at Work Commitment

    We're proud to be signed up to the Mental Health at Work Commitment, a national framework promoting positive workplace wellbeing. We're committed to creating a supportive culture where team members feel safe, valued and able to thrive, with practical resources and ongoing support for mental health across our organisation.

  • Top 20 Mid-sized Care Home Group


    Proud to be part of a group which has been consistently awarded one of the top 20 mid-sized care home groups in the UK, based on independently verified resident and relative reviews.

About Carebase

We are part of Carebase group, a collection of 13 older person care homes providing exceptional care, no exceptions to our treasured residents.

Our teams are the vital link between Carebase, its care homes, our residents and their relatives. They are the very service we provide and the very product we deliver – they’re our most valuable resource.