About the role

As our Weekend Receptionist, you’ll be the first point of contact for residents, visitors and callers. You’ll help create a welcoming and professional first impression while supporting the smooth running of reception at our care home. Here are some other important things you need to know:

• You’ll welcome visitors, respond to enquiries and direct people to the right person or area of the home.

• You’ll answer and transfer telephone calls, take messages and handle correspondence in a friendly and professional manner.

• You’ll carry out reception and administrative tasks, keeping information accurate and confidential.

• You’ll follow visitor procedures and help maintain a safe and secure environment for residents, visitors and colleagues.

• You’ll work closely with the care home team and be attentive to residents’ needs, treating everyone with kindness and respect.

Exceptional people make an exceptional care home

We’re looking for someone who is approachable, organised and enjoys helping people. Good communication skills, a caring manner and confidence using everyday office equipment will help you thrive in this role. Previous reception or administrative experience is helpful, but a positive attitude and willingness to learn matter too.

We value people who care about residents’ comfort and happiness, work well as part of a team and want to make a positive difference to the lives of our residents and colleagues.